The US-based Loyal Royal Sweeps Casino was launched in 2022, in the midst of the pandemic, and shut down at the end of 2024.
There was no official public statement from the owner (JBC Investments LLC), the site basically disappeared overnight.
The last verified social media activity dates back to February 2023, hinting that the platform was planning on winding down long before it finally happened.
During my research, I found numerous reports that the platform quickly raised eyebrows due to several red flags.
Many of the complaints I came across were about the unusually small game lobby, which was limited to 17 games (slots and video poker only) and never got expanded.
It was also claimed that the verification process was extremely invasive, and that there appeared to be confusing redirects between a number of different sites (other reported red flags are listed above).
During its active period, Loyal Royal Casino aggressively marketed itself through sweepstakes casino bonuses, especially in the form of daily incentives.
The rewards themselves were mostly distributed as currency bonuses: Loyal Coins (non-redeemable) and Royal Rubies (redeemable for cash, with conditions).
Here are the key-facts surrounding the last shown Loyal Royal bonus offers:
Welcome bonus
2,000 Loyal Coins + 2.5 Royal Rubies (after verification)
Loyal Royal Bonus code
20K15R.
Wagering requirements
1x
Minimum deposit
No deposit is needed for the welcome bonus
No deposit bonus
Yes
Casino free spins
Yes
VIP program
No
⚠️ Why the bonus system was a mess
Bonus amounts were inconsistent and were changed all the time.
You had to enter sweepstakes promo codes for just about everything, but they were often hard to find or expired.
Without clear terms, wagering requirements ranged from low to extremely high.
Daily rewards were too basic.
🎮 Games at Loyal Royal casino
Loyal Royal Casino operated with a minimal library that never expanded beyond 17 sweepstakes casino games. Most of the titles were slots with simple mechanics, accompanied by just a single video poker option.
Game Type
Number of Titles
Example Titles
Slots
16
Candy Cash Spin, Pool Party Ducky
Blackjack
0
–
Video Poker
1
Aces High Stud
Jackpots
0
–
Roulette
0
–
Live Casino
0
–
Total
17
⚠️ Why the game selection fell short
Long-term play was nearly impossible, as the total number of games was limited to only 17.
All games were developed in-house, with no titles from first-class software providers such as Pragmatic Play, NetEnt or Hacksaw.
There were no jackpots, no roulette, no live sweepstakes casino games – the sort of options most competitors offer as standard.
💳 Loyal Royal Casino Payment Options
The sweepstakes casino banking options at Loyal Royal were pretty limited: You could choose from three credit card options, bank wire, and PayPal (5 options total). Deposits were tied to packages of coins, while redemptions were subject to identity verification and minimum dollar thresholds.
Payment methods
Available for deposits
Minimum deposit
Available for withdrawals
Visa
✅
$1
✅
Mastercard
✅
$1
✅
American Express
✅
$1
✅
Bank account transfers
✅
$1
✅
Paypal
✅
$1
✅
⚠️ Issues with the payment system
There was no support for modern e-wallets or the option to use Loyal Royal as a crypto sweepstakes casino.
With a minimum of 50 Royal Rubies ($50) to cash out, the payout thresholds were too high.
🛡️ Licensing & Safety
Loyal Royal was legally operating as a sweepstakes-based social casino, which meant that it was not subject to the traditional gaming licensing requirements.
Under U.S. law, a sweepstakes casino doesn’t need a gambling license as long as no purchase is required to play and winnings are awarded through a sweepstakes system.
The platform was accessible in 48 US states. Idaho and Washington were the only restricted regions due to local regulations.
Operator
JBC Investments LLC
Business Location
Delaware, USA
License Required
No (sweepstakes model exemption)
Restricted States
Idaho, Washington
Age Requirement
21+ (higher than most sweeps casinos)
KYC Verification
Required at sign-up
⚠️ Trust issues
Lack of transparency in business registration.
No visible evidence of RNG certification.
📱 Mobile Experience at Loyal Royal Casino
The mobile interface was rated as functional by many third-party reviewers, and I found few complaints about the game not running smoothly on phones or tablets.
However, the lack of a sweepstakes casino app meant slower access, no push notifications, and no device-specific features like fingerprint login or offline mode.
Mobile App
❌
Mobile Browser Play
Supported on all devices
Mobile Optimization
Decent responsiveness
Game Availability
Full game library accessible
Performance Issues
None reported
⚠️ No App, no edge
Competitors such as WOW Vegas and Funrize Casino offer full-featured apps with many more games.
🧑💬 Customer Support at Loyal Royal Casino
From what I found during my research, Loyal Royal’s customer support was surprisingly well put together – especially for a platform that was inconsistent in so many other ways.
It offered live chat directly on the site (available during limited hours), an email contact form, and maintained social media profiles on Facebook, Instagram, and TikTok.
Support Channel
Availability
Live chat
✅
Email
✅
Social media
Facebook, Instagram, TikTok
Phone
❌
FAQ/Help Guides
✅ (Rules & How-to-Play pages)
Response times
Chat: ~2 min · Email: 12–24 hrs
⚠️ Where Loyal Royal missed the mark
Live chat wasn’t available 24/7.
No dedicated phone line.
After early 2023, social channels fell silent, removing a major support route.
🔐 Login & Registration at Loyal Royal
Back when the site was accessible, the registration process was perceived to be quick and painless. You could sign up using a standard form or through a linked Google account.
But here’s what stood out and drew the most criticism: You had to go through a full identity verification process during registration, even before you could access any games. This included a photo ID, proof of address, and a social security number.
Sign-up method
Standard form or Google account
Required info
Name, date of birth, address, phone number
Verification (KYC)
Mandatory — Photo ID, proof of address, Social Security #
Account activation
After full verification
⚠️ Flaws that couldn’t be ignored
SSN required upfront.
No guest play or trial option before submission of personal information.
🧾 Final Verdict of this Loyal Royal Casino Review
Loyal Royal started out with potential, but it quickly struggled to build long-term trust. It operated legally in 48 states, had a sophisticated interface, and a surprisingly responsive support system – all things that should have worked in its favor. But the warning signs started piling up pretty quickly, and the site shut down in 2024, just two years after launching.
FAQs – Loyal Royal
No. Loyal Royal Casino closed down at the end of 2024 without any official announcement. All related websites are either offline or redirected elsewhere.
The sign-up and registration process at Loyal Royal casino is quick to complete and a user-friendly affair. Players may register with the usual personal information or opt for a quicker sign up with their Google account. With registration completed, players can log in to access the casino’s games and features.
No official reason was given. However, speculation points to a mix of limited game content, confusing site infrastructure, trust issues, and social media inactivity.
No. The platform is no longer active and no notice of final redemptions has been issued.
Not exactly – it was legally structured as a sweepstakes casino. But inconsistent practices, unclear terms and abrupt disappearance definitely hurt its credibility.
If you’re looking for a similar (but reliable) experience, check out platforms like Crown Coins or Pulsz Casino – all of which are currently live and legally operating in the US.
Up at the break of dawn, with the roosters and the city’s diligent bakers, who see him as their best customer – Pavle, is an avid console gamer, pastry connoisseur, all-around family man, and a stickler for details. With a Master's Degree in English Language and Literature, nothing gets past this guy when it comes to quality control. Pavle is one of our contributors for all content writing tasks. When he’s not working, Pavle can be found playing the keyboard in an instrumental post-rock band.
