Carnival Citi Casino
Jerard V.
• Last updated on 3 April 2025
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Carnival Citi Casino Review (2025)
Are you looking for a lifetime sweepstakes casino experience but unsure which platform to choose? Think no further, as SweepCasinos.com has prepared a Carnival Citi Casino review to guide you through the next exciting journey.
Let’s dive in and unleash some valuable details about the casino its games, payment methods, pros and cos, security, and support!
Carnival Citi Casino Background
Carnival Citi Casino is a fresh addition to the sweepstakes market, established in 2023. The casino is owned by Citi Media Tech LLC, a tech company that produces cutting-edge solutions. The platform has over 200 games, with different titles such as slots, sweepstakes poker, arcade, and fish games. Payments are possible via several methods, including cards and e-wallets, while support is available on a 24/7 level.
Carnival Citi Casino Main Facts
| Owned by | Citi Media Tech LLC |
| Establishment year | 2023 |
| Number of games | 200+ |
| Types of games | Video slots, video poker, keno, solitaire, arcade (fish) games |
| Software providers | 3 |
| Payment options | 7 |
| Minimum deposit | $9.99 |
| Payout time | 3-7 days |
| Customer support channels | Email, Live chat, and Phone |
Carnival Citi Pros & Cons
Before checking the essence of this Carnival Citi casino, let’s talk about the site’s pros and cons:
Pros
-
Different gaming options
-
Excellent no purchase offer
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Nonstop available support
Cons
-
A limited number of software providers
-
Unallowed in many US states
Carnival Citi Casino Security & Trust
Carnival Citi Casino is run by Citi Media Tech LLC, an enterprise from the United States that launched the platform in 2023. The enterprise has a deep industry experience and is devoted to providing fair services to end-users. As for the sweeps casino, it uses strict security protocols, which are visible from the privacy policy on the site. This means that users’ information is highly secure and everyone signing there has peace of mind.
Besides applying encryption and promoting RNG games, Carnival Citi Casino fosters responsible gaming. A dedicated page for players features all the information on how to control their behavior, involving self-assessment, self-exclusion, taking a break, and details on how to close the account.
| Element | Availability |
| RNG/Responsible gaming seals | Yes |
| Licenses | No |
| SSL encryption | Yes |
| Two-factor authentication | Yes |
| Legal age | 18+ |
| Purchase, play amount, and gameplay limits | Yes |
| Self-exclusion | Yes |
| Cooling-off period | Yes |
Rating:
9/10
- RNG-tested games
- High level of encryption
- A set of responsible gaming tools
- No license
Opinion: The casino sets clear and strict security measures, with RNG-tested games and SSL encryption technology
“I think that Carnival Citi fulfills all security and customer safety standards. They’ve implemented strong features, including SSL security and 2FA. It allows players to stay ahead of the curve compared to the competition. RNG games are also highly regarded and have a selection of responsible gaming tools. This was ruly distinguishable experience, but they can maybe think about obtaining a license like BC.Games casino did!”
Carnival Citi Casino Games
Carnival Citi Casino games are not as versatile as you might think. You’ll find more than 200 slots from three main software providers and just a handful of other options, such as video poker and arcade games.
Games are split across several categories: hot, new, and featured. You can use the search button to identify your favorite releases. As for the slots section, expect to find titles like Egyptian Cat, Mystic Queen, Jolly Frog, and Royal Dragon, as well as seven jackpot editions. You’ll have nine options once you decide to switch to video poker. Additionally, there are seven arcade games to choose from.
Carnival Citi Games- Source: carnivalciti.com
| Element | Availability |
| Number of slots | 200+ |
| Number of jackpots | 7 |
| Table games | No |
| Live dealer games | No |
| Average RTP | 96% |
| Demo play | Yes |
Rating:
7/10
- A selection of online slots
- Video poker and arcade games
- Good categorization
- No table games
- Number of slots lower than competitors
Opinion: The casino features more than 200 slots, with the seven jackpots available
“Carnival Citi has a decent number of online slots, and they also spice up the experience by adding video poker and arcade games. However, the versatility of slots could be even bigger as competitors have done better jobs in that regard. The sweepstakes platform also failed to offer table games like roulette and blackjack to differentiate the choice. All in all, improvement is much needed because they can compete with leaders such as Stake casino.”
Carnival Citi Casino Software
Carnival Citi Casino features games from three software providers: GMW, Habanero, and KA Gaming. This means that players might not be super happy with the available options, as products from top companies such as Pragmatic Play, Booming Games, and Evoplay are missing. The lack of diversity could also affect the user experience, as some competitors might have a better catalog.
| Element | Availability |
| Number of software providers | 3 |
| Most popular software provider | Habanero |
| Live providers | No |
| Download required | No |
Rating:
7/10
- High-quality products from three software providers
- Established brands featured
- New providers will be added soon
- Only three software providers
- Competitors might have richer offer
Opinion: The casino has only three software providers, which might disappoint players
“Carnival Citi casino features only three software providers on the platform. They fail to include famous names except Habanero, which is quite discouraging. I believe they should try to spice up the user experience by welcoming more distributors, which will enrich the number of games in their portfolio. Hope to see the changes very soon as they ar far cry from giants like Sportzino sweepstakes casino.“
Carnival Citi Casino Bonuses and Promotions
Carnival Citi Casino has a nice mix of promotions. You need to register and claim a sign-up bonus of 10 million Coins and 5,000 Sweeps Chips. The offer is available without a promo code required.
In the future, you can get 1,000 SC for every daily login, qualify for lucky draws, participate in social media giveaways, and request more Sweeps Chips via mail-in requests. If you make the first purchase, you’ll receive 20 Million Coins and 20,000 SC for only $9.99. This will also come with access to the entire portfolio of games.
This is not all from Carnival Citi Casino. If you want to obtain promo material, you can claim occasional coupon codes. The sweepstakes platform also publishes bonus codes on its Facebook and Instagram accounts from time to time, offering additional perks.
Carnival Citi Promo Page – Source: carnivalciti.com
| Element | Availability |
| Welcome bonus | 10 Million Coins + 5,000 free Sweeps Chips |
| Promo code | No |
| Free spins | No |
| Daily credits | Yes |
| Game-related bonuses | Yes |
| VIP offers | No |
| Other promotions | Mail-in bonus |
Rating:
9/10
- A rich selection of promotions
- Huge welcome offer
- Big first purchase offer
- No VIP offers
- No referral bonus
Opinion: The casino has a robust compilation of promotions, suitable for different plaers
“Carnival Citi Casino has prepared a nice collection of promotions. Their handpicked welcome offer for players and a formidable first purchase offer have blown my mind. There are also powerful daily offers for players and mail-in bonuses, making this experience even more exciting. However, I can feel the users’ despair about lacking a VIP program, so they might be sticking with the options like The Money Factory Casino”.
Carnival Citi Casino Payment Methods
Carnival Citi Casino accepts payments via several popular methods, including Visa, Mastercard, American Express, Discover, Trustly, and Venmo. However, if you want to redeem your coins, you can use only Venmo. You can also purchase the packages to be eligible for more benefits, including the first purchase bonus and access to the entire gaming catalog at Carnival Citi.
As soon as you decide to redeem the coins, ensure you have a minimum of 100,000 SC. There’s also a 1x playthrough requirement before redemption. Remember that the maximum amount for redemption is $2,000 per transfer, $10,000 per day, and $25,000 per month.
Carnival Citi Payment Page: Source: carnivalciti.com
| Element | Availability |
| Number of payment methods | 7 |
| Best payment method | Visa |
| Minimum purchase limit | $9.99 |
| Maximum purchase | $24.99 |
| Prize redemption | Yes |
| Minimum prize redemption amount | 100,000 SC |
| Prize redemption time | 3-7 days |
Rating:
8/10
- 7 payment options available
- Quick depositing and redemption process
- Smooth process and top-notch safety of your funds
- Only one redemption option
- Minimum redemption amount higher than expected
Opinion: The casino accepts seven payment methods, but one redemption option
“Carnival Citi Casino has rolled up its sleeves to provide a smooth depositing process with several payment methods available. They also facilitated smooth and secure transactions. However, I was surprised to see only Venmo as a redemption method, and I believe other players would find it quite restrictive. Honestly, I prefer Casino.click as it has 10+ payment methods with crypto being one of my favorites.”
Carnival Citi Casino Customer Support
Carnival Citi Casino support is well-equipped with several main channels. First, there’s a 24/7 live chat which support players with all their queries. You can also email [email protected] or call one of the agents at 1-786-772-1915. Agents reply immediately to all queries, and I was happy to get an answer to my question in the blink of an eye.
However, I have to mention that the site doesn’t provide an FAQ section with commonly asked questions, which might be disadvantageous for customers.
Carnival Citi Support – Source: carnivalciti.com
| Element | Availability |
| Customer support working time | 24/7 |
| Live chat | Yes |
| Yes | |
| Phone | Yes |
| FAQ/Help center | No |
Rating:
9/10
- 24/7 availability
- Three main channels supported
- Instant replied via live chat
- No FAQ section
Opinion: The casino supports players via different channels, but they don’t have FAQ section
“I’m happy that Carnival Citi Casino has understood its business quite seriously. They provide immediate support to users via live chat, and agents are beneficial. They won’t let you down whether you like real-time conversations or email assistance. The only thing they could improve is the FAQ, which is currently missing so many players would probably like full package like on Crown Coins casino.”
Carnival Citi Casino Mobile App
Carnival Citi Casino has optimized its platform for mobile-first users, but it hasn’t developed a native app. This could create potential issues when browsing through mobile, as players might have different experiences. I accessed the sweepstakes platform from my smartphone and noticed some discrepancies compared to the desktop version.
You can get started with your favorite Carnival Citi Casio games using Android or iOS. The navigation is simple and smooth, though not perfect for mobile-focused players.
| Element | Availability |
| Mobile app availability | No |
| Browser-based mode | Yes |
| Supported Devices | Androd and iOS |
| Quality of mobile navigation | Good |
Rating:
9/10
- Optimized for mobile browser
- Works well on Android and iOS
- Navigation is simple
- App is not available
- Some features look confusing
Opinion: The casino is available from mobile browser, but app is not supported
“Carnival Citi Casino works relatively well on smaller screens despite lacking a dedicated app. I spent time on my Android device, tried several games, and even triggered some bonuses. I didn’t experience major issues, but some features looked quite different. All in all, a very decent experience but Betrivers casino offers more including an app.”
Where is Carnival Citi Casino Available?
Carnival Citi Casino is currently available in 48 states. You cannot register for the casino in Michigan or Washington. Remember that in Florida, Georgia, Missouri, Kentucky, Nebraska, North Carolina, New York, Ohio, Pennsylvania, Rhode Island, and Utah, you won’t be able to use and redeem sweeps coins for actual money awards.
Sites Like Carnival Citi Casino
Once you want to switch to Carnival Citi alternatives, we recommend one of the following platforms:
Zula Casino
Zula Casino is a cutting-edge sweepstakes site launched in 2023. You can access over 1200 games, trigger life-changing prizes, and enjoy products from the best software providers. The site has a sign-up offer of 120,000 GC + 10 SC and a super VIP offer across seven levels.
PlayFame Casino
PlayFame Casino is a brand-new site launched in 2024. Owned by B2Services OÜ, the site has prepared a welcome offer of 10,000 GC + 3 SC. Players can pick from 1000 games, including slots, video poker, live dealer, game shows and products from top-tier software providers.
MegaBonanza Casino
MegaBonanza casino is a future-oriented sweepstakes platform established in 2024. It has 800+ games for different types of users, plus a mix of bonuses such as daily coins, a welcome bonus of 7,500 Gold Coins (GC) plus 2.5 free Sweepstakes Coins (SC). If you have any issues, contact 24/7 available customer support.
Final Thoughts
8.3/10
Overall Rating
As you can conclude from our Carnival Citi Casino review, the sweepstakes platform is a worthwhile place to get started with your gaming experience. Apart from a decent number of slots and seven jackpots, you can test some poker and arcade options. Claiming a welcome bonus is not complicated either, and a selection of offers is available. To sum up, Carnival Citi Casino could be your next lucky sweepstakes destination.
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Frequently Asked Questions
You can get real money by earning sweeps coins and redeeming them for real cash once you have sufficient balance.
You must submit a copy of your ID card and accompanying documents, including proof of residence and your address.
You can obtain free coins by signing up for the first time, when you get 5000 SC. As you continue playing on the site, you can get additional coins for daily login.
It depends on your chosen redemption method, but you should count on 3-7 days.
There’s is 1x wagering requirement on Carnival Citi bonus offers, so make sure to fulfill it before redeeming your coins.
